Contact Us

We'd love to hear from you. Whether you have a question about our products, need help with an order, or just want to share your experience — we're here.

Customer Support

Our support team is available Monday to Friday, 9:00 AM to 5:00 PM (GMT). We aim to reply to all enquiries within 24 hours.

Email: support@aurahere.com

Order Enquiries

For questions about an existing order — including shipping updates, tracking, changes, or cancellations — please include your order number in your email so we can help you faster.

Product Questions

Not sure which product is right for you, or have questions about ingredients, dosage, or suitability? Reach out and our team will be happy to guide you.

Wholesale & Partnerships

Interested in stocking AURA HERE, collaborating, or a media enquiry? Email us at support@aurahere.com with the subject line "Partnership."

Location

AURA HERE
Manchester, United Kingdom

Response Times

We respond to most emails within 24 hours on business days. During busy periods or holidays, replies may take slightly longer — we appreciate your patience.